MTN Nigeria is part of the MTN Group, Africa's leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt.
MTN paid $285m for one of four GSM licenses in Nigeria in January 2001. To date, in excess of US$1.8 billion has been invested building mobile telecommunications infrastructure in Nigeria.
Location: Lagos Experience: 4year(s)
Assist in facilitating learning and development interventions for all MTNN staff An evolving macro-economic environment both local and international. . Shifting phase of evolution in organization life cycle. Company Mission, policies and procedures. MTN Nigeria’s business plan. Company objectives for level and quality of service. The increasing need for skills enhancement and development. Locally available skills and manpower. Conduct training needs assessment for individual staff and organization in consultation with departmental heads and managers, promoting linkage of needs with competency gaps. Develop micro training requirements across the organization and source relevant local and international courses to meet such requirements for internal delivery. Conduct checks on content development of learning materials and delivery, assuring quality in accordance with best practices and standards. Assist in organizing and facilitating generic training programmes across MTNN, building quality into training management support services. Provide advice on learning opportunities and methods of delivery to enhance employee performance and productivity. Assist in preparing/delivering specific in-house courses, ensuring training materials are clearly presented and that delivery is satisfactory to participants. Assist in the development of assessment methods and systems required for training needs assessment. Provide learning and development service support and attend to enquiries from stakeholders and deal with related issues. Review training offerings and provide support in the selection of vendors, evaluating course offerings, vendor profiles and available resources for vendor to deliver training. Develop periodic reports and statistics on training related activities in the organization.
Standard MTNN working conditions. Open plan office. Some mobility within Nigeria.
Experience & Training
A good first degree preferably in the social sciences. A recognized learning and development qualification. E.g. CIPD diploma. 4 year experience of which 2 years in the training function of a reputable company Consulting experience would be an added advantage Training: Systems Approach to Training (SATs) Effective presentation skills. Effective communication skills. Effective business writing skills. Adult Education strategies. Customer care/focus Project management Job analysis
Minimum qualification BA, BEd, BEng, BSc, BTech or HND